*Autocharge*: Your
order is automatically charged directly to your credit card
(VISA/MC/DISCOVER/AMEX.). You do not have to be at home, have cash or
check.
Here are some Frequently asked questions. Call us at 918-742-7222 or
email
for any other questions.
Q: Is there any extra cost or membership fee?
A. No. You pay our regular in-store prices. There are no additional
fees.
Q: Where are my clothes picked up and delivered?
A. At your front door, or another suitable weather-protected location.
Q: How do I let you know that I have an order to pick up?
A. There is no need to call. Just put your bag out on your pick up day.
Mon.-Thurs. or Tues-Fri.
Q: Is there a minimum order?
A. No. No need to wait for a bag full of dirty clothes. Any amount is
fine.
Q: What do I put my clothes in?
A. We will provide you with a Spiffy's Home Delivery Bag.
Q: Do I have to be there when the pick up and delivery is made?
A. No. Your Route Driver will provide service to your pre-determined
location.
Q: When will my clothes be picked up and dropped off?
A. Upon sign up, you will receive a Free Spiffy's bag and be informed
which route days you will be on (Monday/Thursday or Tuesday/Friday).
Q: What about Holidays?
A. We will inform you by email about schedule changes for pick-up and
delivery during holiday weeks.
Q: What do I do with all my extra hangers?
A. If you would like to recycle your hangers, please leave a note for
the driver and he will bring you a container for the hangers. Please
leave the hangers with your next order and your route driver will pick
it up.
Q: What do I do about a special request?
A. Just leave a detailed note in your bag with your request. Please
identify the specific garment along with your special instructions.
Q: What do I do if I have a problem when I get my clothes back?
A. Please call our 55th and Harvard store
manager (918-742-7222) and they will take care of any problem you may
have.
Q: Do you do alterations?
A. Yes. For alterations, pin the instructions to the garment that needs
alterations. Return times can vary depending on the complexity of the
alteration. If you have questions please
call (918-742-7222)
Q: How do I pay for the service?
A. Your cleaning will be *Autocharged*
directly to your credit card.
Q: How do you keep my credit card information safe?
A. We use the latest encryption and authentication services for all of
our web transactions so that your credit card information remains safe.
Q. May I use
coupons with the Free Home/Office Pick Up & Delivery Service?
A. YES, you may use
Spiffy's "new" Delivery Route Coupons.
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